Introduction to Data-Driven Product Management
• The role of data in product decision-making
• Data vs. intuition: finding the right balance
• Hypothesis-driven product development approach
Types of Data and Their Use in Digital Products
• Difference between quantitative and qualitative data
• Transactional, behavioral, and attitudinal data sources
• Web analytics, clickstream, heatmaps, session recording tools
Product Performance Metrics
• OMTM (One Metric That Matters)
• North Star Metric
• Funnel metrics and user journey analysis
• Metrics such as conversion, retention, churn, LTV, and adoption
Decision-Making Frameworks and Experimental Methods
• AARRR and HEART metric frameworks
• Hypothesis – Experiment – Learning cycle
• A/B testing, feature flagging, rollout strategies
Segmentation and Personalization
• Rule-based and data-driven segmentation
• Segmentation models such as RFM and k-means
• Designing product experiences based on segments
• Personalization strategies and dynamic content
Using Data in Campaign and Pricing Decisions
• Price elasticity and how to test it
• Monitoring promotional and campaign performance
• Optimizing offers and campaigns with A/B tests
AI-Powered Product Management
• Recommendation engines
• Search engine optimization (search relevance/ranking)
• Automated customer support systems (chatbots, smart FAQs)
Data-Driven MVP and Prototyping Processes
• What is an MVP and why is it important?
• Creating MVP hypotheses with data and defining success criteria
• Gathering early-stage user feedback in prototype testing
• Post-MVP data tracking and decision-making
Using Data in Prototype Testing
• Types of data used in UX research
• Qualitative and quantitative testing tools (e.g., Hotjar, Maze, user testing)
• Analyzing user behavior in prototypes and deriving insights
Using Data for Roadmapping and Prioritization
• Feature prioritization frameworks (ICE, RICE, WSJF)
• Data-driven roadmap decisions
• Aligning strategy with user feedback
• Prioritizing features using impact-effort matrices
Data-Based Feedback, Retrospective, and Improvement
• Interpreting post-feature performance metrics
• Analyzing experiment results and using dashboards
• Creating internal learning cycles
• Improving experiment velocity and test-do-learn speed
Data Ethics and Usage Boundaries
• Key considerations when working with user data
• Data usage in compliance with GDPR and KVKK
• Anonymization and obtaining user consent