Process Analysis And Process Modeling

Learn via : Virtual Classroom / Online
Duration : 2 Days
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Description

    Analysis, design and development training of business process provide an opportunity to obtain the knowledge and skills necessary to apply the most effective and up-to-date business analysis techniques, analyze the current situation comprehensively, and then design the future situation, while modeling the processes of your business.

     

    Delegates will learn how to

    • Introduction to Process Management
    • Classifying processes, determining processes
    • Creating a process hierarchy
    • Creating a process work flow chart
    • Process analysis
    • Improvement and application

     

    Who Should Attend

    Process managers

    Business Process Owners and Managers

    Business and System Analysts, Strategic Planners

    Process Improvement Specialists, TKY and Six Sigma Team Members

    Consultants and Analysts

    Requirement Definition Specialists

    Business Process and Quality Improvement Champions

    Senior Managers, Managers

    Operations Professionals


Outline

Introduction to Process Management

  • Management with processes and total quality management
  • Basic concepts and principles
  • Organizational structure (Role and responsibilities, RACI)

Classifying processes, determining processes

  • Classifying processes, determining processes

Creating a process hierarchy

  • Creating a process definition form,
  • Process  definition

Creating a process work flow chart

  • Creating a process map

Process analysis

  • Creating process metrics,
  • Determining process performance criteria
  • Process Management System

Improvement and application

  • Process maturity matrix,
  • Internal and external audit

Prerequisites

There are no prerequisites.