Decision Making

Learn via : Virtual Classroom / Online
Duration : 1 Day
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    This experience-based course introduces participants to a comprehensive yet flexible decision-making framework that can be used for all types of decisions. Participants experience each step in the framework first-hand through a variety of individual, small-group, and large group exercises. As the participants discuss and learn about decision-making, they will use the Decision Making Portrait, a self-reflective tool, to analyze their personal decision making approach. Because many decisions in organizations today are made by groups, participants also explore group decision-making through an in-depth, experiential case study.


    Delegates will learn how to

    • Discuss the three cornerstones of making high-quality decisions
    • Frame a decision outcome they hope to achieve
    • Define the key stakeholders and their roles in the participant’s personal decision making process
    • Recognize how decision making patterns impact others and the decision making process
    • Apply intuitive and data-driven decision making in appropriate situations
    • Apply a framework and use tools to manage high-quality decisions
    • Lead a group to a high-quality decision



    This course is designed for managers, team leaders, analysts, and individuals who want to make high quality decisions.


Understanding Decision Making

  •       The Decisions You Face
  •       The Cornerstones of High-Quality Decisions

The Decision Making Framework

  •       Identify the Issue, Need, or Opportunity
  •       Frame the Decision Context
  •       Explore Options
  •       Analyze and Evaluate Options
  •       Make a Choice
  •       Act on the Decision and Check Results

Framing the Decision Context

  •       One Frame Does Not Fit All Decisions
  •       Understand the Decision Context
  •       What You Are Deciding and Why
  •       Identify Outcome-Based Goals
  •       Recognize Values in Decision Making
  •       Select the Right Stakeholders

Understanding Decision Types

  •       Continuum of Decision Types
  •       Intuitive Decision Making
  •       Assessing Decision Making Patterns
  •       Data-Driven Decision Making
  •       Managing the Decision Process

Making Group Decisions

  •       Leading a Group to High-Quality Decisions


There are no prerequisites for this course